FAQs
More FAQs- How do I know when my property is completely dry?
- Do you use specialized products or equipment for disinfection, and are they safe for humans?
- Why did the technician leave wet carpet on my stairs?
Professional testing with specialized equipment is the correct way to determine if your business property and contents are completely dry. Touch alone may be a false indicator.
At ServiceMaster Restore, we understand that proper disinfection of pathogens requires not only industry expertise, but also specialized products and equipment. That's why our highly trained technicians use only the latest and most effective tools and products to clean and sanitize your space. These products are specifically designed for biohazard cleanup and are safe for both our technicians and anyone who may come into contact with the affected area. Additionally, all our technicians undergo extensive training on how to properly handle these products to ensure the safety of everyone involved. So, you can trust that our biohazard cleanup services will leave your commercial business not only clean, but also safe for all occupants.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.